Start learning this material nowGet Started
Interpersonal Communication Exam 356 cards
Tagged as: nursing, education, computer scienceCopy deck
Relationships based on similar likes, economic class, educational standing, values. Similarities are validating. Enable fairly accurate predictions.
Differences strengthen a relationship when each partner's characteristics satisfy the other's needs.
We often seek out people who can give us rewards that are greater than or equal to the costs we encounter in dealing with them.
Outcomes that we desire
You are interested in making contact. You demonstrate that you are a person worth talking to. Superficial stage. Difficult stage for shy people.
Search for common ground. Small talk.Information at this stage depends on the nature of relationship we seek.
Friendship: Shared activities. Romantic relationships: express feelings directly, as for support, give tokens of affection. Relational excitement and euphoria.
Identity as a social unit. Social circles merge. Common property is designated. Partners develop routines and rituals. Sense of obligation grows. Requests are straightforward; expectations heightened. Uncertainty decreases, which enhances attraction and closeness.
Symbolic public gestures to show the world that the relationship exists. Engagement, sharing residence, written or verbal pledge. Relationships don't have to be romantic to achieve bonding. Important turning point.
Re-establishment of individual identities. Normal part of relational maintenance--key is maintaining commitment while creating space for individuality.
Communication decreases in quantity and quality. Subtle hints of dissatisfaction grow more evident. Suppression of true relationship status. Restrictions and restraints occur.
Relationship: Hollow shell of its former self. Couples are unenthusiastic, have no sense of joy or novelty.
Distance is created, directly or indirectly. Expressing detachment--avoiding the other person altogether. Avoiding involvement--ignoring, no touching, superficial politeness. Showing antagonism--behaving in a hostile way; treating the other person as "lesser." Mentally dissociate--thinking about the other person as les
Can be short or drawn out. Termination is a learning experience.
Conflicts that arise when two opposing or incompatible forces exist simultaneously.
Internal~ Connection-autonomy dialect Want to connect, but also maintain independence. "We don't spend enough time together." "I'm feeling smothered." External~ Inclusion-seclusion dialect Desire to go out, be with others, but also be private, on our own
Internal~ Predictability-novelty dialect Too much predictability gets boring. Too much change increases uncertainty, stress. External~ Conventionality-uniqueness dialect Want to appear somewhat conventional, we are like y'all. Also want to be unique, special.
Internal~ Openness-closedness dialect Want to disclose, but also want to keep some things private. External~ Revelation-concealment dialect Ready to make relationship public? Or prefer to keep things private? Want to talk about your relationship, but then again, maybe not about all things.
Social tone of a relationship.
Messages that convey valuing.
Lack of regard
Confirming message: most fundamental
Confirming message: listening, attending, responding
Confirming message: highest form of valuing. Agreeing
Disagreeing Message: presenting and defending positions on issues while attacking positions of others.
Disagreeing Message: register dissatisfaction, but not prepared to argue.
Disagreeing Message: most destructive way to disagree. Putting others down.
Disconfirming message: ignore
Disconfirming message: interrupting
Disconfirming message: totally unrelated to what someone just said.
Disconfirming message: steer conversation in new direction.
Disconfirming message: more than one meaning
Disconfirming message: two messages that contradict each other, verbal and nonverbal
A response to protect one's presenting self and face from an attack.
Messages that seem to challenge the image we want to project.
An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals.
All people involved must know that some disagreement exists.
One wins, the other loses.
Not enough of something to go around.
"We're all in this together."
When people nonassertively ignore or stay away from conflict.
When we allow others to have their own way rather than asserting our point of view. Motivation of accommodation matters: genuine vs. martyr
Win-lose approach to conflict that involves high concern for self and low concern for others.
Gives both people at least some of what they want, although both sacrifice part of their goals.
Win-win solutions to conflict that satisfy all parties involved. High degree of concern for self and others; goal of solving problems in "our way." Cooperative problem solving is rare.
When a communicator expresses dissatisfaction in a disguised manner. "Crazymaking": Tactics designed to punish another person without direct confrontation.
A voluntary relationship that provides social support.
Stories we use to describe our personal worlds and keep relationships operating harmoniously
Degree to which families favor an open climate of discussion of a wide array of topics.
Degree to which family communication stresses uniformity of attitudes, values, beliefs.
Families high in conversation orientation/conformity orientation
Families high in conversation orientation and low in conformity orientation.
Families low in conversation orientation/high in conformity orientation
Families low in conversation orientation and conformity orientation.
Formed and reinforced through communication.
Ready to start studying? Once you get going, we'll notify you when it is time to study next.