State-Bank-of-India: Fundamentals of Negotiation

State-Bank-of-India: Fundamentals of Negotiation

by State Bank of India

The Art of Negotiation

Offered by the State Bank of India

Course Description

Are you ready to master the art of negotiation? Our comprehensive course, "The Art of Negotiation," offered by the State Bank of India, is designed to transform you into a skilled negotiator. This introductory-level course delves deep into the fundamentals of negotiation, exploring its origins from Latin terms to its modern-day applications in business and beyond.

Throughout this course, you'll discover various approaches to negotiation, learn how to develop effective strategies, and gain practical tips to enhance your negotiation skills. We'll explore common pitfalls, teach you how to handle difficult situations (like negotiating with liars), and provide you with a powerful toolkit for success in any negotiation scenario.

What Students Will Learn

  • Fundamental concepts of negotiation
  • Recognition and avoidance of common negotiation mistakes
  • Practical negotiation tips and techniques
  • Skills to become a better negotiator
  • Different approaches and strategies for negotiation
  • The power of persuasion in negotiations
  • How to handle challenging negotiation scenarios

Prerequisites

There are no specific prerequisites for this course. It is designed for beginners and is accessible to anyone interested in improving their negotiation skills.

Course Content

  • Introduction to negotiation: concepts, importance, and fundamental approaches
  • Negotiation strategies and dimensions
  • The negotiation checklist
  • Principles of persuasion and game theory in negotiation
  • Practical negotiation techniques and expectations
  • Common mistakes in negotiation and how to avoid them
  • Dealing with difficult negotiators, including liars
  • Closing deals and overcoming impasses
  • Dos and don'ts of effective negotiation

Who This Course Is For

  • Business professionals looking to enhance their negotiation skills
  • Leaders aiming to improve their ability to forge rewarding relationships
  • Anyone interested in developing negotiation techniques for personal or professional growth
  • Students preparing for careers where negotiation skills are valuable
  • Individuals seeking to improve their persuasion and communication abilities

Real-World Applications

The negotiation skills learned in this course have wide-ranging applications in both personal and professional settings. Students can use these skills to:

  • Navigate complex business deals and partnerships
  • Improve workplace relationships and resolve conflicts
  • Negotiate better salaries and job offers
  • Handle personal negotiations, such as major purchases or contracts
  • Enhance overall communication and persuasion abilities in daily life
  • Develop leadership skills and manage teams more effectively
  • Resolve disputes and find mutually beneficial solutions in various scenarios

Syllabus

Module 1 – Introduction to Negotiation

  1. Introduction, background and importance
  2. Concept of negotiation
  3. Fundamental approaches to resolving disputes
  4. Different strategies for negotiation
  5. Self-assessment

Module 2 – Fundamental Concepts of Negotiation

  1. Various dimensions of negotiation
  2. The negotiation checklist
  3. Principles of persuasion
  4. Introduction to Game Theory in negotiation
  5. Self-assessment

Module 3 – Practical Tips for Negotiation

  1. Expectations in negotiation
  2. Techniques of negotiation
  3. Common mistakes made during negotiation
  4. Negotiating with fibsters
  5. Self-assessment

Module 4 – Closing Deal in Negotiation

  1. Commonly used techniques
  2. Dos and don'ts of negotiation
  3. Overcoming an impasse
  4. Self-assessment

The course includes a mix of videos, recorded audio clips, faculty-led lectures, examples, cases, self-assessment tests, and assignments to ensure a comprehensive and engaging learning experience.

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