Course Description

This course explores advanced topics in managing human capital within the hotel and tourism sector from both global and local perspectives. It delves into the impact of organizational culture, staffing, leadership, and employee motivation on Human Resource Management (HRM). This is ideal for individuals aiming to deepen their understanding of HR dynamics in the hospitality industry.

What Students Will Learn

• Key HR theories and their application in hotel and tourism management.
• Techniques for effective human resources staffing and employee motivation.
• How organizational culture affects human capital in restaurants, hotels, and tourism ventures.
• Cultural, social, and economic factors influencing HRM in the hospitality industry.
• Real-world problem-solving techniques applicable to human resources challenges.
• Data analysis within HR contexts to build strategic solutions.

Prerequisites

Prospective students should have prior experience or education related to hospitality and tourism, to best understand the applied concepts of human resources within this field.

Course Content Highlights

• Recruitment and Selection: Strategies for assembling the right team.
• Organizational Culture: Its profound impact on staff and operations.
• Leadership and Diversity: Enhancing leadership skills in diverse workplaces.
• Equal Employment Opportunities: Navigating the legal, ethical, and CSR dimensions.
• International HRM: Managing cultural diversity and expatriate staff in global operations.
• Crisis Management: Strategic HR adjustments in response to global challenges like COVID-19.

Who This Course is For

This course is tailored for HR professionals, managers, and supervisors working within the hospitality industry, as well as students of business and management who are keen to specialize in HRM in tourism and hotel sectors.

Real-World Applications

Learners can apply skills from this course to enhance employee engagement, develop strategic HR initiatives, and lead teams effectively in multicultural environments. This knowledge is crucial for talent retention and organizational growth in hospitality settings.

Course Syllabus

• Week 1: Human Resources Staffing
• Week 2: Organizational Culture
• Week 3: Leadership and Diversity
• Week 4: Recap of Weeks 1-3
• Week 5: Equal Employment Opportunities and Managing Employee Turnover
• Week 6: International Human Resources Management in Hospitality
• Week 7: Managing HR Amid COVID-19
• Week 8: Recap of Weeks 5-7