The advent of the Internet and widespread use of technology in society has created a new paradigm in business operations. Learning to harness these resources is crucial for any organization's competitiveness. This course prepares you to better understand emerging technologies and provides the tools to maximize their potential. It explores the impact on the operations of retailers and the technological components that drive this new model, starting from the evolution of the classic 4Ps to the new 6Ps of Marketing.
No formal prerequisites are required; however, familiarity with basic business concepts and retail operations may be beneficial.
This course is intended for business professionals involved in management positions such as Operations Managers, Administrators, and Chief Executive Officers who are interested in leveraging emerging technologies to strategically improve their business operations.
The knowledge gained from this course can be applied to enhance organizational efficiency, agility, and competitiveness in a digitally evolving business environment. It empowers professionals to implement effective digital strategies within their retail operations, optimizing processes and embracing innovative solutions for better customer engagement and business growth.