Course Description
This course explores the growing field of conversational AI and voice technology, focusing on its capabilities, benefits, ethical implications, and practical applications. By examining the technology behind voice interactions and the principles guiding ethical usage, learners will gain comprehensive insights into creating responsible AI-driven communication tools.
What Students Will Learn
- How conversational AI/voice technology enables digital access and enhances well-being.
- The ethical concerns associated with conversational/voice AI, including privacy and data security.
- Strategies for using conversational AI to improve accessibility and user experience in the digital realm.
- Assessment of conversational AI’s impact on diverse groups, emphasizing ethical considerations.
- Frameworks and principles for designing ethical and effective conversational AI systems.
Prerequisites
No prior prerequisites are required to enroll in this course. It is designed for beginners interested in understanding conversational AI and voice technology from an ethical standpoint.
Course Coverage
- Introduction to conversational AI and voice technology
- Ethical implications and challenges in voice technology
- Design and implementation of voice-enabled systems
- Cultural biases in voice technology and how to mitigate them
- Case studies of voice technology in various industries
Who This Course Is For
This course is ideal for IT professionals, ethicists, legal advisors, AI enthusiasts, and any individual interested in the development and ethical use of voice technology in various sectors.
Real-World Application
Skills acquired from this course can be used to design and implement voice technologies that are not only cutting-edge but also ethically compliant and culturally sensitive, catering to diverse user groups in business settings, educational tools, healthcare systems, and personal virtual assistants.
Syllabus
- Welcome / Introduction to the Open Voice Network
- Chapter 1: What do we mean by Conversational / Voice AI?
- Chapter 2: What’s at Stake? The Benefits and Risks of Conversational / Voice AI
- Chapter 3: Voice Data Analysis
- Chapter 4: Ethical Framework for Trustworthy Experiences
- Chapter 5: The TrustMark Initiative of the Open Voice Network
- Final Exam (verified track only)