About this course

This course is designed to equip job applicants with essential skills needed in a culturally diverse and constantly evolving professional environment. Emphasizing the importance of intelligence quotient (IQ), emotional quotient (EQ), cultural quotient (CQ), and adversity quotient (AQ), the course prepares individuals for not just acquiring a desired job role but flourishing within it. The initial focus is on personal branding, CV crafting, and interview skills, followed by in-depth training on relationship building, teamwork, conflict management, negotiation, and persuasive presentations. All these are aimed at consolidating professional credibility in a global workspace.

What students will learn

• Analyze and understand their personal strengths and weaknesses within the IQ-EQ-AQ-CQ framework.
• Use strategic language to boost their personal branding across various platforms like resumes, cover letters, and LinkedIn profiles.
• Master both verbal and non-verbal communication in professional contexts.
• Identify and adapt to cultural differences in professional settings to optimize communication.
• Develop skills to foster teamwork, handle negotiations and manage conflicts in culturally diverse environments.
• Design and execute compelling, audience-centered presentations.

Prerequisites

There are no prerequisites for this course, making it accessible to anyone interested in enhancing their professional communication skills.

Course content

• Personal branding and communication
• Professional document preparation (CV, cover letter)
• Effective interview techniques
• Relationship building in diverse teams
• Conflict resolution and negotiation skills
• Creating compelling presentations

Who this course is for

This course is ideal for individuals looking to enter the job market or those seeking to advance their career by mastering communication skills essential for handling culturally rich and diverse professional environments.

Application of skills in the real world

The skills taught in this course are crucial for professional success across multiple sectors. Effective communication fosters better relationships, enhances teamwork, facilitates conflict resolution, and aids in negotiating successfully. Beyond the workplace, these skills improve personal relationships and community interactions.

Syllabus

1. Crafting a professional resume and cover letter
2. Preparing for an interview
3. Building credibility in a diverse and evolving workplace
4. Working in teams, managing conflict and negotiation
5. Presenting persuasively in the workplace