Employee Relationship Management Course

Course Description

Unlock the power of Employee Relationship Management (ERM) with our intermediate-level, five-week course designed specifically for HR professionals seeking to elevate their skills and create a thriving work environment. In today's competitive business landscape, the ability to foster positive employee relationships is not just beneficial—it's crucial for organizational success. This comprehensive course will equip you with the knowledge, strategies, and tools to become an ERM champion, empowering you to cultivate a workplace where employees feel valued, engaged, and motivated.

What You'll Learn

• Empowerment and engagement strategies to create a culture of enthusiasm and commitment
• Effective conflict navigation and resolution techniques
• Lawful performance management and appraisal methods
• Fair and compliant disciplinary procedures
• The role of employee bodies in shaping positive workplace relations
• Techniques for designing better jobs that enhance employees' lives
• Strategies for amplifying the employee voice within the organization
• Best practices for handling grievance procedures with fairness and care
• Understanding of collective employment law and employee representation

Prerequisites

This course is designed for HR professionals with some experience in the field. While there are no specific prerequisites listed, a basic understanding of HR principles and practices would be beneficial. The course is pitched at an intermediate level, making it suitable for those looking to expand their existing knowledge and skills in employee relationship management.

Course Outline

• Week 1: Hearing the employee voice
• Week 2: Designing better jobs for better lives
• Week 3: The good, the bad, and the ugly: how to resolve workplace conflict
• Week 4: With fairness and care: handling disciplinary and grievance procedures effectively
• Week 5: On behalf of the worker: employee representation and collective employment law

Who This Course Is For

• HR professionals looking to upskill in Employee Relationship Management
• Managers and team leaders seeking to improve employee engagement and satisfaction
• Business owners who want to create a more positive and productive work environment
• Anyone interested in advancing their career in human resources or organizational development

Real-World Applications

The skills acquired in this course have immediate and practical applications in the workplace. Learners will be able to:

• Implement strategies to boost employee engagement and productivity
• Handle workplace conflicts more effectively, leading to a more harmonious work environment
• Conduct fair and lawful performance appraisals that motivate employees
• Navigate disciplinary issues with confidence and compliance
• Collaborate effectively with employee bodies to improve workplace relations
• Design jobs that contribute to employee satisfaction and work-life balance
• Implement systems to better hear and respond to employee feedback
• Handle grievances in a way that maintains trust and respect
• Understand and work within the framework of collective employment law

Syllabus

This course, developed by HR experts, offers self-paced learning with real-world applications, making it an invaluable investment for anyone looking to enhance their HR skills and drive organizational success through improved employee relationships.