HKPolyUx: Leveraging strategies to address global communication challenges

HKPolyUx: Leveraging strategies to address global communication challenges

by The Hong Kong Polytechnic University

Global Communication Challenges in Business

Course Description

Welcome to "Global Communication Challenges in Business," an innovative and timely course designed to equip you with the essential skills needed to navigate the complex world of modern business communication. In today's rapidly globalizing world, where social media dominates the landscape, businesses face unprecedented communication challenges. This course offers a unique opportunity to explore these challenges and develop strategies to overcome them.

Led by experts from both academia and industry, this course provides a comprehensive look at the most pressing issues in global business communication. You'll dive deep into topics such as effective social media communication, managing big data analysis, and handling the ever-present threat of fake news. Through a combination of theoretical knowledge and practical case studies, you'll gain invaluable insights that will help you advance your career in the dynamic field of business communication.

What Students Will Learn

  • Identify and describe recent global communication challenges faced by businesses worldwide
  • Analyze these challenges from both academic and practitioner perspectives
  • Engage in meaningful discussions about real-world communication cases and industrial practices
  • Develop and propose innovative solutions to address global communication challenges
  • Enhance your skills as an effective communicator and critical thinker
  • Master strategies for effective social media communication and engagement
  • Understand the basics of big data analysis and its application in corporate communication
  • Learn techniques to verify and respond to fake news

Prerequisites

There are no specific prerequisites for this course. It is designed as an introductory-level course, making it accessible to anyone interested in business communication. However, a basic understanding of business concepts and familiarity with social media platforms would be beneficial.

Course Coverage

  • The impact of globalization and social media on business communication
  • Effective social media communication strategies for businesses
  • Social media engagement techniques
  • Big data analysis in the context of corporate communication
  • The emergence and characteristics of big data
  • The life cycle and challenges of big data analysis
  • Understanding, verifying, and responding to fake news
  • Case studies of authentic communication challenges in various industries
  • Practical solutions to overcome global communication challenges

Who This Course Is For

  • Business leaders and senior managerial members looking to enhance their communication strategies
  • Communication professionals seeking to update their skills in the digital age
  • Marketing professionals interested in improving their social media and data analysis capabilities
  • Students pursuing careers in business, communication, or marketing
  • Anyone interested in understanding the complexities of global business communication in the 21st century

Real-World Applications

  • Develop more effective social media strategies for your organization
  • Utilize big data analysis to inform communication decisions
  • Protect your company's reputation by effectively handling fake news
  • Improve your organization's global communication practices
  • Enhance your personal brand through better online communication
  • Make more informed decisions based on data-driven insights
  • Contribute more effectively to your organization's communication strategies
  • Advance your career in fields such as corporate communication, marketing, or public relations

Syllabus

Module 1: Effective social media communication

  • Introduction
  • Social media communication
  • Effective social media communication strategies
  • Social media engagement

Module 2: Big data analysis

  • Introduction
  • Emergence and characteristics of big data
  • Big data analysis: Its life cycle and challenges
  • Application of big data analysis in corporate communication context

Module 3: Handling fake news

  • Introduction
  • Understanding fake news
  • Verifying fake news
  • Responding to fake news
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