UMD: Let’s Get Emotional:  Emotions & Emotional Intelligence!

UMD: Let’s Get Emotional: Emotions & Emotional Intelligence!

by The University of Maryland, College Park

Emotional Intelligence Course

Offered by UMD and USMx

Course Description

This course is an introductory-level program focused on developing emotional intelligence, a critical power skill expected to be in high demand across various sectors and industries by 2024. The course provides a comprehensive exploration of emotions, their importance in personal and professional contexts, and the development of emotional intelligence as a core competency for workplace success.

What Students Will Learn

  • Build a robust emotional vocabulary
  • Understand the concept and importance of emotional intelligence
  • Develop strategies to enhance personal emotional intelligence
  • Recognize the business case for emotional intelligence in the workplace
  • Comprehend the role of emotions in professional settings
  • Identify emotional characteristics of high-performance teams
  • Set SMART goals for developing emotional intelligence
  • Discover resources for further skill development

Pre-requisites

There are no specific prerequisites for this course. It is designed for beginners and those looking to enhance their emotional intelligence skills.

Course Content

  • Nature and importance of emotions
  • Building an extensive emotional vocabulary
  • Understanding and managing emotional triggers and responses
  • Concept and models of emotional intelligence
  • Business case for emotional intelligence
  • Techniques to develop emotional intelligence
  • Application of emotional intelligence in the workplace
  • Assessment of current emotional intelligence levels
  • Goal-setting for personal development
  • Practical tools and techniques for improving emotional intelligence

Who This Course Is For

  • Professionals seeking to enhance their workplace performance
  • Individuals looking to improve their personal and interpersonal skills
  • Job seekers aiming to increase their employability
  • Leaders and managers wanting to develop their emotional intelligence for better team management
  • Anyone interested in understanding and leveraging emotions for personal and professional growth

Real-World Applications

  • Improving communication and relationships in both personal and professional settings
  • Enhancing leadership capabilities and team management skills
  • Better handling of workplace conflicts and stressful situations
  • Increasing self-awareness and self-management in various life contexts
  • Making more informed decisions by considering emotional factors
  • Boosting overall job performance and career prospects
  • Developing a competitive edge in the job market

Syllabus

1. Introduction

  • What are emotions
  • Importance of emotional vocabulary
  • Introduction to emotional intelligence
  • Personal and professional importance of emotional intelligence
  • Assessments of emotional awareness, vocabulary, and intelligence

2. What are Emotions?

  • Definition and nature of emotions
  • Importance of positive and negative emotions
  • Expanding emotional vocabulary
  • Emotions as drivers of action
  • Emotions as a secondary intelligence system

3. What is Emotional Intelligence?

  • Definition of emotional intelligence
  • Understanding the EI model
  • Building emotional recognition skills

4. Business Case for Emotional Intelligence

  • Personal benefits of developing emotional intelligence
  • Business advantages of emotional intelligence
  • Future trends in emotional intelligence

5. How to Build Emotional Intelligence

  • Review of emotions, emotional vocabulary, and emotional intelligence
  • Techniques for building emotional vocabulary
  • Strategies for developing emotional intelligence

Additional Resources

The course offers an optional UMD Power Lab for verified learners, providing access to validated self-assessments and personalized reports to further enhance the learning experience.

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