Course Description
This course is an introductory-level program focused on developing emotional intelligence, a critical power skill expected to be in high demand across various sectors and industries by 2024. The course provides a comprehensive exploration of emotions, their importance in personal and professional contexts, and the development of emotional intelligence as a core competency for workplace success.
What Students Will Learn
- Build a robust emotional vocabulary
- Understand the concept and importance of emotional intelligence
- Develop strategies to enhance personal emotional intelligence
- Recognize the business case for emotional intelligence in the workplace
- Comprehend the role of emotions in professional settings
- Identify emotional characteristics of high-performance teams
- Set SMART goals for developing emotional intelligence
- Discover resources for further skill development
Pre-requisites
There are no specific prerequisites for this course. It is designed for beginners and those looking to enhance their emotional intelligence skills.
Course Content
- Nature and importance of emotions
- Building an extensive emotional vocabulary
- Understanding and managing emotional triggers and responses
- Concept and models of emotional intelligence
- Business case for emotional intelligence
- Techniques to develop emotional intelligence
- Application of emotional intelligence in the workplace
- Assessment of current emotional intelligence levels
- Goal-setting for personal development
- Practical tools and techniques for improving emotional intelligence
Who This Course Is For
- Professionals seeking to enhance their workplace performance
- Individuals looking to improve their personal and interpersonal skills
- Job seekers aiming to increase their employability
- Leaders and managers wanting to develop their emotional intelligence for better team management
- Anyone interested in understanding and leveraging emotions for personal and professional growth
Real-World Applications
- Improving communication and relationships in both personal and professional settings
- Enhancing leadership capabilities and team management skills
- Better handling of workplace conflicts and stressful situations
- Increasing self-awareness and self-management in various life contexts
- Making more informed decisions by considering emotional factors
- Boosting overall job performance and career prospects
- Developing a competitive edge in the job market
Syllabus
1. Introduction
- What are emotions
- Importance of emotional vocabulary
- Introduction to emotional intelligence
- Personal and professional importance of emotional intelligence
- Assessments of emotional awareness, vocabulary, and intelligence
2. What are Emotions?
- Definition and nature of emotions
- Importance of positive and negative emotions
- Expanding emotional vocabulary
- Emotions as drivers of action
- Emotions as a secondary intelligence system
3. What is Emotional Intelligence?
- Definition of emotional intelligence
- Understanding the EI model
- Building emotional recognition skills
4. Business Case for Emotional Intelligence
- Personal benefits of developing emotional intelligence
- Business advantages of emotional intelligence
- Future trends in emotional intelligence
5. How to Build Emotional Intelligence
- Review of emotions, emotional vocabulary, and emotional intelligence
- Techniques for building emotional vocabulary
- Strategies for developing emotional intelligence
Additional Resources
The course offers an optional UMD Power Lab for verified learners, providing access to validated self-assessments and personalized reports to further enhance the learning experience.